Learning Resources

Abstract: Many institutions face scale-related challenges in pursuing carbon neutrality. This session will explore how the unique settings of both Boston University and Ball State University drove the success of their ground-source solutions. As a model for other institutions, we'll contextualize and detail two of the largest and deepest ground-source heat pump-chiller systems used to unlock campus-wide carbon neutrality. Come learn about the tangible strategies and outcomes from leading-edge campus decarbonization and find a path forward for carbon neutrality on your campus.

Abstract: Historic separations that defined higher education are dissolving: research is more interdisciplinary, online and on-campus learning are converging, wet and dry labs are blending, teaching and research overlap, and academia forges relationships with corporate partners. Institutions, by improving how they connect what they offer, how they are organized, and how they operate, can build value and agility to better assist their people on campus. Real-world examples in this white paper from Knoll and brightspot strategy discuss how campus spaces support student success, including how to fully use the campus; creating spaces that sustain diverse and flexible ways of working; thinking phygitally; and creating environments where today’s purpose-driven and entrepreneurial students (Gen Z) will thrive as they prepare to enter the workforce.

Abstract: Students need more than hand sanitizing stations and plexiglass. They need their basic needs addressed. Many college students are part of a vulnerable population with a fragile hold on basic needs like housing, food, and transportation. Temple University’s Hope Center for College, Community, and Justice compiled an extensive set of resources for institutions to use to assist students in locating and applying for necessary aid.

In this episode, The Hope Center’s Paula Umaña discusses caring and communication: the need to identify your most vulnerable students, then ensure that available assistance is visible and easy for them to access..

Abstract: Panelists Gary David, Bentley University, and Linda Jerrett, Boston University, shared what their campuses are currently doing to not only accommodate students and faculty, but plan for the fall and the future of education technology. They described their approaches to decision making during this time when information is limited and the variables are unknown. This session was moderated by Parke Rhoads, a principal with Vantage Technology Consulting Group, who is an expert in strategic campus technology and is currently working with many higher education institutions during this ‘new normal’.

Abstract: It has often been said that culture eats strategy for breakfast. While that can often be true, it does not have to be that way. Culture and strategy can be close companions and highly complementary when positioned as mutually reinforcing parts of the planning process. When strategy is developed with an appreciation for cultural strengths, it has a better chance to move beyond words on a screen or on paper. At the same time, organizational strategy can strengthen and reinforce an improved organizational culture.

Georgia Tech is using a technique called appreciative inquiry to build a positive, productive culture through the strategy development and implementation process. This approach reinforces the positive elements of the current culture while clearly defining the cultural attributes needed for success in the future.
This discussion will explore ways to draw out the best in organizational culture to create an effective strategy while also using strategy to steer culture in a positive direction.

Abstract: This session will share a portfolio-based approach to space management as an institutional, governance-based framework for aligning space—its allocation and use—to meet priorities and program needs. You will learn how we aligned space governance with our institution's organizational hierarchy through defined portfolios, allowing central planning units to use a streamlined process and adaptive planning tools to arrive at an unbiased, data-driven perspective.

Abstract: Have we heard from enough people? Sometimes leaders ask this question to seek consensus or in the hope of making a tough call easy with more data. But this is the wrong question to ask. A better question is, “Have we talked to the right people?” In this article, we discuss how institutions can research their “lead users” whose extreme behaviors today will be the norm tomorrow. Using a case study rethinking Georgia Tech’s library services, spaces, and staffing, we explain who lead users are, how to identify them, how to research them to uncover insights, and how they can champion innovation on your campus.

Abstract: This article describes a method for attributing research expenditures directly to assigned space that avoids the difficulties with traditional approaches that have arisen from the growth of interdisciplinary research activities where the attribution of research to the faculty member or unit is not strongly correlated with the location where the research is performed. The emergence and growth of new transdisciplinary research activities that not only connect research from traditional disciplines but also form the unifying theme around which a whole new area may form depends in part on reducing traditional barriers to space allocation and encouraging the creative efforts of everyone contributing to meet research space needs. Projects may be distributed across several rooms, some of which are shared with other projects. We seek to attribute credit for such efforts using approximations from existing data to avoid exacerbating an already onerous data collection challenge. The pilot version and a second iteration of the project have been completed with worthwhile results. A new analysis is currently underway with further improved data collection, an enhanced database, and a more systematic process.

Abstract: Colleges and universities are faced with increasing demands for accountability and performance data with respect to faculty activity and productivity from diverse audiences and constituencies, ranging from academic planners and legislators to parents and taxpayers. This article argues that different audiences have different information needs and that a one-size-fits-all approach to describing faculty activity and productivity is both inappropriate and potentially harmful. Concrete strategies are proposed for providing appropriate information to these disparate groups.